Property Supervision

We are structured for optimal service and communication. Site managers and staff are at the property daily to provide accessibility and services to residents. Site managers report regularly to a property supervisor based in our central office. The property supervisors visit the sites regularly to keep a pulse on the properties, their residents, and staff, in addition to the financial status of the property. They are the main sources of information and communication for the client.

Site Management

Our site managers and their staff become part of each facility, welcoming and qualifying new occupants, collecting rents, maintaining facilities, organizing social activities, and lending a caring ear. Their presence is felt in the community 24 hours a day, 7 days a week. They run lively programs and effectively interact with residents and homeowners associations. Site managers report to their property supervisor who provides support, training, guidance, and information to operate the project properly. Site managers communicate with property supervisors and contractors on a daily basis.

Social Service Coordination

In addition to the site manager, we offer a social services coordinator to facilitate access to social, medical, and government agencies for residents who may find the process overwhelming or intimidating.